Problems with your PC? Call an IT service

Even if you decided that this time you can not fix the problem your computer has on your own, you will still have to figure out exactly what the problem is and how to communicate this problem to the expert you decide to turn to.

Before looking for an IT service Bucharest to get your PC, you will need to understand what the problem is. The standard statement "my computer does not work" is not enough. I know you are not an expert, so you do not have to know the difference between SATA and PATA to effectively describe some PC problems.

Follow these simple tips to get the person you pay to fix your computer, you understand the problem very well.

Be ready

Before posting to a forum or a Facebook group, you have to make sure you're ready to explain the problem to your computer.

If you are ready, you will describe your service issue more clearly, being better informed about the problem, which means you will definitely lose less time and money repairing your computer.

The exact information you need to be prepared for will vary depending on your problem, but there are still a few things you should consider:

• If you have an error message: What is the exact error message on your screen?
• If you do not have an error message: What exactly happens to your computer? "It just does not work" is not useful information.
• When did the problem start?
• Has something happened at the same time when the problem started?
• What have you done to solve the problem?
• Has the problem changed since it first appeared?

Before you go to an IT service, answer all of these questions in an agenda.

Be specific

Being specific and clear is extremely important. You may be very conscious of the problem that your computer has, but the service you do not want to be so sure of. You have to tell the whole story with as much detail as possible.

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For example, saying "My computer stopped" does not say anything. There are millions of reasons why a computer might not work and ways to fix such a problem are countless. Enter into details in the processes that caused the problem.

Also important with most issues, even when trying to explain online or on the phone, is to let the wizard know what computer model and operating system you are using.

If your computer does not start, for example, you could describe the problem as follows:

"I pressed the computer's start button (Dell Xplore 552) and the green button lights up as usual. A text appears on the screen that I do not have time to read and then everything stops. I try again to turn it on and the same thing happens. Run Windows 8.1. "